Delivery Information

Once you place an order with us, we will get your products scheduled in for delivery. This process can take anything from hours to days depending on product availability. As soon as we have a delivery date we will call or email with further information.

Whilst we appreciate you want to know as far in advance as possible to plan around your delivery, sometimes it can take a couple of weeks after placing an order before we know when a product is being manufactured and will be available for delivery so please do keep checking for a delivery notification email (and do remember to check your junk email folder!).

We believe to reduce mistakes it is often better to allow the manufacturers to arrange delivery direct with the customer. Therefore you may be called by telephone beforehand by a member of the manufacturer’s sales team to arrange a suitable delivery day.

Courier Deliveries

Most of our products are delivered by courier with some few exception. Where we use a courier it will always be a kerbside delivery only. You will need to have resources available to move the furniture items into your building. The courier driver is not permitted to assist and has instrcutions just to leave the package(s). This is normal for couriers as they will have multiple drops and a busy timetable to stick to. If delivery is refused due to resource being unavailble to move the items of furniture from the kerbside delivery into your building, then a re-delivery charge may be applicable.

Gopak Lightweight Folding Tables 

GOPAK products such as their tables and benches normally do not incurr a delivery charge. However, there is a minimum order value of £20 and below this amount a delivery charge may be made.

Please note, all GOPAK products, with the exception of products specifically marked as "FROM STOCK" are made-to-order and can take between 2 and 4 weeks to manufacture and deliver from payment of order.

All Gopak folding tables and trolleys are delivered by the carrier Night Freight. Delivery time is between 8.30am – 5.30pm on the pre-arranged day unless you have opted for a morning delivery at an additional cost, then your order will be delivererd between 8.30am and 1pm.

The day before the tables are to be delivered to the customer, they are to be collected by Night Freight and taken from the factory and shipped to the relevant local Night Freight delivery depot. The tables are loaded onto the delivery vehicle very early in the morning for delivery that day. If you have supplied a mobile phone number Night Freight should send you a text message to let you know your items are out for delivery.

Of course we do understand that many of our customers would like to receive a delivery time especially, for example, where premises are unmanned. Unfortunately the closest we can get to achieve this for our customer, is to offer an "early" delivery (between 8.00am – 1pm, subject to traffic conditions) the charge for this is £10 + vat per consignment.

Offshore, Highlands and Islands, remote areas of the UK and Export deliveries 

We charge carriage at cost so please call for more information.

If you still require assistance with your order delivery please don't hesitate to call us